Replay - Understanding Performance Pay & Bonus Structures
Discover the secrets behind effective incentive structures and the critical role of customer reviews in assessing technician performance and service quality. We discuss the SMART goals framework and how gamification can enhance your team's productivity. Learn the art of positive reinforcement and why something as simple as a well-maintained van can reflect your company's professionalism and build customer trust. By keeping performance pay systems straightforward and prioritizing a positive work environment, you'll see long-term success and financial benefits. Stay with us as we guide you through mastering sales, simplifying pricing, and preparing for a prosperous 2024. Cheers to your success!