Ep 218 - Create an Option-friendly Mindset

Ever wondered why some technicians hesitate to provide options to clients? In this enlightening conversation, we, your hosts Clay and Joseph, demystify this common misconception and highlight the power of cultivating an option-friendly mindset. We discuss the potential pitfalls of appearing too pushy and how shifting your focus to serve can enhance customer satisfaction and foster business growth.

We're not just talking about flipping switches here. Offering additional services, such as spot painting after a fixture move, can unlock a whole new range of opportunities. Hence, we urge you to rethink what a post-job scenario might look like for your customers. Additionally, we share the importance of fostering a learning environment and how it has led to success in our own clients' stories. Get ready to turn the power on with a new business approach in our latest episode.

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